Pick the right channel below or send us a note with the form. We read every message and reply within one business day. Enterprise customers get a dedicated contact and a 4-hour technical SLA.
Use the address that fits. Anything misrouted gets handed off internally so you don’t have to chase it.
enterprise@sifting.ioVolume discounts, custom MSAs, procurement, security questionnaires, DPAs, and annual invoicing.
Response · 1 business daysupport@sifting.ioAPI issues, integration questions, schema clarifications, and incident reports for paying customers.
Response · 24h · 4h on enterprise plansdata@sifting.ioNeed a market, asset class, or feed we don't yet cover? Tell us what you need. Enterprise customers can sponsor coverage.
Response · 2 business dayssecurity@sifting.ioResponsible vulnerability reports, security questionnaires, and DPAs. PGP key on request.
Response · 24hpartners@sifting.ioIntegrations, distribution agreements, white-label, marketplace listings, and co-marketing.
Response · 3 business dayspress@sifting.ioQuotes, interviews, briefings, embargoed announcements, and media kit requests.
Response · 2 business dayslegal@sifting.ioContracts, licensing, audit cooperation, takedown notices, and other legal correspondence.
Response · 5 business dayshello@sifting.ioNot sure where to send it? Start here and we'll route it internally.
Response · 1–2 business daysTell us what you’re building, what data you need, and how soon. We’ll either reply with a concrete answer or introduce you to the right person internally.
SiftingIO is operated by SaltingIO LLC, a limited-liability company organized under the laws of the State of Wyoming, United States. All subscriptions, invoicing, and legal contracts are administered by SaltingIO LLC.
For DPAs, contracts, audit notices, or other legal correspondence that requires postal delivery, contact legal@sifting.io and we’ll provide the registered agent address for service.
For general inquiries, email is the fastest channel. Postal mail is reserved for legal correspondence.